Account Manager - Hybrid (Tampa, FL)
Core
Manage assigned book of business for employer health and benefits clients, serving as the main point of contact for service needs and renewals.
Role type
Account Manager (Health & Benefits)
Builds
Client service deliverables and retention for employer health insurance portfolios
Domain
Health insurance and employee benefits
Deliverable
client delivery
Required skills
Account management, consultative sales, benefits administration, client relationship management, needs analysis, enrollment management, cost reduction strategy, 5500 form filing, leadership
Preferred skills
Quoting process knowledge, database applications
Technologies
Microsoft Office, quoting tools
Responsibilities
Manage assigned book of business, serve as primary client contact for benefit-related service needs, delegate work to internal service team, manage renewal processes, conduct needs analysis and strategy calls, conduct enrollment meetings, advise clients on cost reduction and competitive benefits options, assist with 5500 form filings, grow book of business through cross-sale opportunities, build client relationships through proactive communications, educate clients on industry trends, manage complex accounts and high-level service deliverables, provide leadership within the extended service team
Seniority
Mid-level, hands-on IC