Branch Manager
Core
Lead dynamic, customer-focused teams to drive business growth, achieve sales/profitability goals, and build community relationships in a bank branch.
Role type
Senior IC branch manager (retail/business banking)
Builds
Bank branch operations, customer relationships, and team performance
Domain
Financial services / Banking
Required skills
Team leadership, sales and business development, customer relationship management, risk management, coaching and talent development, regulatory compliance (SAFE Act, insurance licensing), business banking product knowledge
Preferred skills
Hospitality/retail/healthcare industry experience, bilingual (Spanish), strong financial services product knowledge, profitability understanding
Technologies
Microsoft Office (Word, spreadsheets), PC software
Responsibilities
Motivate teams to hit sales and service goals, grow business through proactive sales and outside calling, establish and maintain federal registration requirements, stay current on operational/product changes, build partnerships with internal areas, resolve customer and employee issues, supervise branch staff
Seniority
Senior, hands-on IC