Branch Manager- Shrewsbury MA
Core
Manages all activities of a branch, responsible for overall profitability, customer/employee experience, digital engagement, transactions, and sales growth.
Role type
Branch Manager (Retail & Business Banking)
Builds
Branch operations, sales pipelines, and customer relationships for a local bank branch
Domain
Banking / Financial Services
Required skills
Business development, sales growth, relationship management, team leadership, coaching, performance management, compliance, risk management, account servicing, loan processing, community networking
Preferred skills
Insurance licensing, Business Banking Specialist certification, bilingual (Spanish), Microsoft Office proficiency, internet/email experience
Technologies
Microsoft Office, Internet, email
Responsibilities
Direct sales and business development to meet annual goals; lead and coach branch staff; identify and grow customer needs; process Business Banking loan requests up to $250,000; ensure operational compliance and security; resolve complex account servicing issues; build community partnerships; maintain federal registration requirements.
Seniority
Manager, direct reporting responsibility