Director, SVP (Enterprise Operations Change Management)
Core
Lead the Enterprise Operations Change Management capability to drive adoption and sustain operational, technology, and strategic transformation initiatives across the organization.
Role type
Senior IC Director / SVP of Change Management
Builds
Organizational readiness, stakeholder engagement, and sustained effectiveness of change initiatives
Domain
Banking / Organizational Change Management
Required skills
Change management strategy, team leadership, stakeholder engagement, organizational impact assessment, risk mitigation, executive advisory, metrics definition, continuous improvement
Preferred skills
Organizational Change Management (OCM) specialization, scaling change management functions, regulated industry experience, large-scale transformation support, Human-Centered Design, CCMP certification
Technologies
Enterprise change management frameworks, methodologies, and tools
Responsibilities
Lead and mature the Enterprise Operations Change Management capability; Build and manage a team of change management professionals; Drive adoption of complex operational and technology initiatives; Partner with senior leaders as a trusted advisor on change strategy; Align with enterprise change management standards and frameworks; Measure and improve change effectiveness through metrics and reporting
Seniority
Senior, hands-on IC with people leadership