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Lead, Billing & Collections Specialist

Byron Center, Michigan, US💼 Full-time🗓 2026-10-01

Core

Lead a team of Billing/Collection Specialists to manage billings, collections, and credit analysis for assigned accounts including accounts payable debit, graphic services, financial services, and vendor accounts.

Role type

Lead Billing & Collections Specialist

Builds

Accurate and timely transaction processing, collection follow-ups, and credit status reports for retail and business customers.

Domain

Retail grocery distribution and financial services

Deliverable

dashboards & analysis

Required skills

Billings and collections, Credit and collections transactions, MS Office (Word and Excel), Customer service, Report generation, Team leadership

Preferred skills

PeopleSoft, Retail in-store charge program oversight

Responsibilities

Manage billings and collections for assigned accounts; Facilitate collection calls and correspondence; Communicate with store charge customers and business clients; Prepare delinquency and bad debt analysis reports; Generate loan billing requirements; Provide guidance and direction to Billing Collection Specialists.

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