Loyalty Campaign Planner
Core
Operational owner of promotional offers, managing end-to-end setup, execution, QA, and optimization of loyalty, rewards, and personalized campaigns across eCommerce, Retail Media, and other channels.
Role type
Loyalty Campaign Planner
Builds
Promotional offers and customer engagement programs
Domain
Grocery retail / Marketing
Deliverable
product features
Required skills
Campaign management platforms, Customer data management, Promotional systems, Offer configuration, Testing and QA processes, Data validation, Performance analysis, Cross-functional collaboration
Preferred skills
Marketing strategies, Analytical skills, Project management
Technologies
EME, NCR, ECRS, Inmar
Responsibilities
Configure and deploy loyalty and rewards offers across promotional platforms, Coordinate promotional execution to ensure on-time and accurate launches, Develop and execute testing and QA processes for offer functionality, Investigate and resolve campaign and customer-reported issues, Review and validate offer data and targeting files for accuracy, Analyze offer performance to optimize strategies and replace underperforming promotions, Partner with merchandising and pricing teams to minimize offer overlap
Seniority
Mid-level, hands-on IC