Teller
Core
Provide exceptional service to branch customers by processing financial transactions, managing the lobby, and handling retail servicing interactions.
Role type
Branch Teller
Builds
Transactional processing and customer service solutions
Domain
Banking / Retail Finance
Required skills
Cash handling, Data entry, Customer service, Verbal communication, Interpersonal skills, Time management, Prioritization, Internet user-level technology, Compliance adherence
Preferred skills
Bilingualism
Technologies
Point of sale systems, ATM, Wire transfer systems
Responsibilities
Process customer transactions accurately and efficiently, Manage lobby and greet customers, Educate customers on digital self-service tools, Handle escalated account service issues, Complete branch operational activities (cash ordering, vault, ATM), Process account maintenance, Conduct AML/BSA/KYC activities
Seniority
Entry-level / Individual Contributor