Teller
Core
Front-line branch associate managing lobby operations, processing financial transactions, and guiding customers through digital self-service tools.
Role type
Entry-level retail banking teller
Builds
Daily branch transactions and customer service interactions
Domain
Banking / Retail Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cash handling, data entry, transaction processing, customer service, lobby management, compliance adherence (AML/BSA/KYC), internal controls, time management, prioritization, basic technology proficiency
Preferred skills
Bilingual communication
Technologies
Point-of-sale systems, digital banking platforms, internal banking software
Responsibilities
Process a variety of financial transactions accurately and efficiently; educate customers on digital self-service opportunities; manage lobby flow and greet customers; balance cash and handle vault/ATM/wire activities; log and resolve escalated customer complaints; perform Consumer AML/BSA/KYC activities; maintain internal control standards and audit points.