Guest Care Associate
Core
Provide courteous customer service in person or by telephone, operate cash registers, and assist guests with self-checkouts in a retail grocery environment.
Role type
Guest Care Associate (Retail Cashier)
Builds
Customer transactions and service experiences for grocery customers
Domain
Grocery retail
Deliverable
product features
Required skills
Cash handling, customer service, register operation, self-checkout assistance, basic arithmetic, reading and writing
Preferred skills
Prior retail experience
Responsibilities
Answer incoming calls and direct them to appropriate departments, process financial transactions including cash, checks, credit cards, and food stamps, maintain a clean and well-stocked department, comply with safety and sanitation procedures, communicate store programs and specials to customers
Seniority
Entry-level
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