Digital Product Manager - Growth, Adoption and Operational Excellence
Core
Manages assigned digital products, services, and platforms, developing and executing strategies to ensure delivery and operational excellence.
Role type
Digital Product Manager (Growth, Adoption, Operational Excellence)
Builds
Digital products, services, and platforms
Domain
Financial services / Digital banking
Deliverable
product features
Required skills
Strategy development, product lifecycle management, customer journey mapping, KPI tracking, risk management, team leadership, financial analysis, process improvement
Preferred skills
Master's degree, process mapping expertise, technical documentation, digital technology project experience, financial services industry background
Technologies
N/A
Responsibilities
Lead design and customer journey mapping sessions, track and manage key performance indicators, understand and manage product risk across all phases, serve as lead liaison for product roadmap alignment, provide training and mentoring to team members, exercise managerial authority over staffing and performance, maintain internal control standards and audit compliance
Seniority
Manager, hands-on leadership