Material Planning & Customer Solutions Specialist
Core
Ensure uninterrupted material supply to support production and deliver best-in-class service to customers by integrating material planning, inventory control, order management, and customer communication.
Role type
Material Planning & Customer Solutions Specialist
Builds
Raw materials, packaging, and finished goods delivery for life sciences manufacturing
Domain
Life Sciences / Manufacturing Supply Chain
Required skills
MRP/MPS systems, ERP tools (SAP), demand forecasting, inventory management, order processing, supplier performance monitoring, root-cause analysis, data analysis
Preferred skills
Manufacturing environment experience, digitalization initiatives, continuous improvement projects
Technologies
SAP, Microsoft Dynamics, Microsoft Excel
Responsibilities
Develop and optimize material planning using MRP tools; Process customer orders in SAP and monitor delivery milestones; Coordinate with procurement, production, and warehouse teams; Generate reports on inventory, OTIF, and supply risks; Handle customer inquiries and escalations; Participate in supplier performance reviews and supply chain improvement projects.
Seniority
Mid-level (2–5 years experience)
