Associate Director, Digital Product Owner
Core
Lead the strategy, delivery, and continuous evolution of Capsugel's global customer portal, serving as the business owner of the digital customer experience.
Role type
Associate Director, Digital Product Owner
Builds
Global customer portal and enterprise digital platforms
Domain
Life Sciences / Pharmaceutical / Digital Product Management
Deliverable
product features
Required skills
Product strategy, roadmap development, backlog prioritization, user story writing, stakeholder management, cross-functional leadership, UAT strategy, release management, systems integration, SDLC management, customer journey mapping, regulatory compliance
Preferred skills
Agile/Scrum/SAFe certification, Pharmaceutical/Life Sciences industry experience
Technologies
Salesforce, SAP, Oracle, Adobe Commerce, Informatica P360, SnapLogic, MuleSoft, CRM, ERP, PIM, CMS/DXP, Identity Management, eCommerce
Responsibilities
Own and communicate product vision and roadmap; Define success metrics and KPIs; Actively serve as Product Owner and prioritize backlog; Gather and validate customer and operational requirements; Partner with engineering to design scalable solutions; Lead UAT and release readiness reviews
Seniority
Senior, hands-on IC with strategic leadership