Institutional Account Administrator II
Core
Support Relationship Managers on assigned groups of complex, high-risk custody accounts by serving as the primary client contact and liaison between clients, relationship management, and back-office operations.
Role type
Senior IC Institutional Account Administrator (Custody)
Builds
Daily custody account processing, trade resolution, and client service for Global and Domestic cash flows, foreign exchanges, and securities lending activities.
Domain
Banking / Securities Processing / Custody Operations
Required skills
Custody account management, trade resolution, client communication, regulatory compliance, process improvement, team mentorship, risk assessment, securities systems proficiency, financial reporting
Preferred skills
Experience with securities lending agents, investment advisors, tax documentation review, overdraft analysis, claims preparation
Technologies
Fifth Third Direct, BNY Mellon Workbench, Mobius, ACE, Bloomberg, DTC, Xcitek Solutions Plus, Fee Advantage, Roscoe, Microsoft Office
Responsibilities
Verify and approve daily processing activities within the assigned custody team; research and resolve client issues regarding cash flows, foreign exchanges, and trade failures; review and obtain client signatures on tax documentation; partner with Securities Lending Agents and Investment Advisors on global activities; train and mentor new team members; escalate departmental service concerns to management.
Seniority
Mid-Senior, hands-on IC