Operational Resilience Head of Integrated Testing
Core
Lead the Integrated Testing function to validate IT infrastructure, data, systems, and third-party services can be restored within required timeframes during disruptions and extended outages.
Role type
Head of Integrated Testing (Operational Resilience)
Builds
End-to-end testing capabilities for disaster recovery, cyber recovery, and cross-entity scenarios across the Americas region.
Domain
Banking / Operational Resilience / Disaster Recovery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Disaster recovery testing, Business continuity management, Third-party risk management, Regulatory compliance (Basel, FFIEC, DORA), Crisis management, Team leadership, Strategic planning, Data quality controls, Stakeholder engagement, Tool deployment (ServiceNow, Power BI)
Preferred skills
Advanced degree, Professional certifications (CBCP, MBCP, CISA, CISSP, CRISC), Experience with Fusion Risk Management, AI-enabled analytics
Technologies
ServiceNow, Power BI, SharePoint, Fusion Risk Management, Copilot
Responsibilities
Define and lead the Integrated Testing strategy; Design and operate a testing-as-a-service delivery model; Lead the DR Testing Program including data center loss and cyber recovery exercises; Coordinate asset-level and process-level exercises; Maintain DR policies and report KPIs to senior management; Build and lead the Integrated Testing team; Serve as primary contact for regulators and internal audit.
Seniority
Senior, hands-on IC with leadership responsibilities
