Onsite WAVE Network Engineer - Washington, D.C.
Core
Onsite WAVE VoIP Engineer providing system support, maintenance, and updates for Motorola Solutions' WAVE communication systems to U.S. Federal Government customers.
Role type
Senior IC VoIP Network Engineer
Builds
WAVE VoIP communication systems and infrastructure for U.S. Federal Government
Domain
Government contracting / Telecommunications / VoIP
Required skills
VoIP networking, system maintenance, user account management, certificate distribution, channel patching, federated convergence management, backup system testing, infrastructure inventory management, failure trend analysis, technical problem resolution, process management
Preferred skills
MS Office proficiency (Project, Word, Excel, PowerPoint), graphic programs
Technologies
WAVE System, VoIP, MS Office
Responsibilities
Oversee and coordinate maintenance issues and system performance monitoring; assign user licenses and manage account configurations; execute channel patching and software updates; manage federated WAVE convergence for interoperability; coordinate with customer management for upgrades; serve as customer focal point for software support; fulfill reporting tasks; coordinate with contractors and entity representatives; test backup systems; communicate system status and resolution of major problems; facilitate resolution of technical problems with internal teams; manage emergency repair efforts; participate in meetings to review performance; provide technical recommendations; assist with spare parts inventory; identify failure trends and corrective actions; coordinate technical resources for open cases.
Seniority
Experienced, hands-on IC
