Sr Manager LMR Repair Operations, Lanham
Core
Strategic and operational oversight of Land Mobile Radio (LMR) repair and service activities for U.S. Federal Government customers at the Lanham repair depot.
Role type
Senior Manager, Repair Operations
Builds
Repair services for two-way portable and mobile radios (including Apex Next product)
Domain
Defense & Government / Reverse Logistics
Required skills
Budget management, KPI management (OTD, Backlog, TAT), Team leadership (40+ staff), Continuous improvement, Supply chain management, ISO certification maintenance, Project management, ERP systems (SAP, Oracle, Salesforce)
Preferred skills
Experience in reverse logistics, Experience managing multiple shifts/sites, Knowledge of ISO Certifications
Technologies
SAP, Oracle, Salesforce
Responsibilities
Lead a team of ~40 technical and supporting resources, Manage all key performance indicators (KPIs) for the Lanham LMR Repair organization, Manage staffing levels and repair capacity, Drive continuous improvement within the repair depot, Respond to customer escalations, Maintain and manage CSA and ISO certifications, Oversee supply chain and materials, Manage the repair facility to an operating budget, Lead New Product Introduction projects
Seniority
Senior, hands-on IC