Field Service Engineer - US Remote
Core
Install, support, and troubleshoot Motorola Video applications (Azure, Linux, Windows) and hardware (In-Car Video, Body Worn Cameras) for Government & Public Safety customers.
Role type
Field Service Engineer (Video Systems & Hardware)
Builds
Mission-critical video communication systems for public safety agencies
Domain
Public Safety / Government / Mobile Communications
Required skills
Networking, Hardware installation, Video system configuration, Troubleshooting, IT systems support, Field service operations
Preferred skills
LMR/RF Systems experience, Radio Communications, Wireless Communication Systems, Public Safety experience, CompTIA Certification
Technologies
Azure, Linux, Windows, Motorola equipment
Responsibilities
Carry out Major and Minor installations and support Motorola Video applications at Client sites; Install and support In-Car Video and Body Worn Camera hardware; Train end users on functionality of end to end usage of the video system; Work effectively in IT environments and provide feedback to support customer IT resources to resolve IT functional issues including networking, port protocols and server maintenance; Generate technical field trip reports and technical deployment documentation.
Seniority
Experienced