Sales Engineer
Core
Provide pre- and post-sales technical support, conduct product demonstrations, and troubleshoot field failures for advanced multi-antenna MIMO radio and mesh networking solutions.
Role type
Sales Engineer (technical sales and demonstrations)
Builds
Silvus' family of advanced multi-antenna MIMO radio and mesh networking solutions
Domain
Defense, Law Enforcement, Critical Infrastructure, Telecommunications
Deliverable
product features
Required skills
system planning, customer training, system optimization, product demonstrations, field troubleshooting, failure analysis, hardware maintenance, product development feedback
Preferred skills
entrepreneurial technologist, customer interaction, travel adaptability
Technologies
Mobile Ad-hoc Network (MANET) radios, Mobile-Networked MIMO waveform, mesh networking
Responsibilities
Provide pre- and post-sales technical support including system planning and optimization; Prepare and conduct product demonstrations for customer visits; Visit customer sites to provide technical support and training; Troubleshoot failures and abnormal situations in the field; Collect and analyze field failures to provide feedback to development; Participate in resource allocation and hardware maintenance; Help design engineers reproduce and troubleshoot problems.
Seniority
Experienced