Mid-Level Customer Relations Specialist
Core
Manage the full lifecycle of customer sales orders, from placement to delivery and returns, ensuring product needs are secured for commercial and military clients.
Role type
Mid-level customer relations specialist (manufacturing)
Builds
Commercial aerostructures (fuselages, pylons, nacelles, wing components) for Boeing Commercial Airplanes
Domain
Aerospace manufacturing
Deliverable
client delivery
Required skills
SAP, order lifecycle management, cross-functional coordination, manufacturing/processing experience, Microsoft Office Suite
Preferred skills
Supply chain/logistics experience, aircraft manufacturing customer service experience
Technologies
SAP, Microsoft Office Suite
Responsibilities
Manage orders from placement through delivery and returns; coordinate with contract administration, purchasing, engineering, quality assurance, traffic, and warehousing; secure product needs for customers; handle high-visibility escalations.
Seniority
Mid-level, hands-on IC