Senior Solutions Architect - US Remote
Core
Field engineer responsible for deploying Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems for public safety agencies (911, Police, Fire, EMS), managing project scope and interfaces within customer enterprise networks.
Role type
Senior Solutions Architect (Field Engineer)
Builds
Public safety applications and integration interfaces for 911, Police, Fire, and EMS agencies
Domain
Public Safety / Emergency Response / Enterprise Systems Integration
Required skills
Systems Integration, Software Engineering, System Support, General networking, IP network debugging, SQL scripting (T-SQL), XML/XSLT, Windows Server administration, SQL Server administration, Project management, Troubleshooting
Preferred skills
Public Safety experience, Packet capture tools, Presentation and training skills
Technologies
Windows Server 2019+, SQL Server 2019+, XML, XPATH, XSLT
Responsibilities
Coordinate and implement customer installation activities, Elicit customer requirements and communicate technical details, Understand Public Safety customer environments for security and reliability, Deliver solutions within defined product contexts, Perform general software and IP network debugging, Install, integrate, deploy, and deliver defined solutions, Identify product defects and monitor resolution, Track billable hours, Train new team members
Seniority
Senior, hands-on IC