CAD System Manager
Core
Administer, maintain, and secure mission-critical Public Safety CAD systems (Motorola PremierOne) ensuring 24/7 operational readiness and CJIS compliance.
Role type
Senior System Administrator (Public Safety CAD)
Builds
High-availability CAD, mobile, and records management interfaces for public safety agencies
Domain
Public Safety / Emergency Communications / IT Infrastructure
Required skills
VMware vSphere administration, Red Hat OpenShift, Microsoft SQL Server, Windows Server, CJIS security policy, database administration, high-availability clustering, disaster recovery, root-cause analysis, change management
Preferred skills
Motorola PremierOne (P1) experience, CAD integrations (RMS, MDT, 911), GIS/mapping services, Oracle Database Administration, Red Hat Enterprise Linux, troubleshooting in high-pressure environments
Technologies
VMware vSphere, Red Hat OpenShift, Microsoft SQL Server, Windows Server, Motorola PremierOne, Oracle
Responsibilities
Administer and support the Motorola PremierOne (P1 CAD) application environment; Maintain 24/7 operational readiness for CAD, mobile, RMS interfaces; Manage and support virtual infrastructure using VMware vSphere; Administer containerized services running on Red Hat OpenShift; Perform system monitoring, performance tuning, and capacity planning; Coordinate with vendors for upgrades and patches; Maintain high-availability configurations and disaster recovery; Administer backend databases; Implement CJIS-compliant security controls; Lead process improvement and root-cause analysis; Troubleshoot enterprise hardware and software; Develop customer operations policies; Cultivate alliances with customers and end-users.
Seniority
Senior, hands-on IC