Field Support Engineer
Core
Onsite technical expert supporting mission-critical Red Hat OpenShift and Kubernetes platforms for law enforcement, national security, and military intelligence agencies.
Role type
Senior Field Support Engineer (Cloud-Native Infrastructure)
Builds
Production-grade OpenShift clusters, virtualization environments, and enterprise infrastructure for government and security clients.
Domain
Cybersecurity, National Security, Cloud-Native Infrastructure
Required skills
Red Hat OpenShift administration, Kubernetes cluster management, Linux system administration, virtualization (KubeVirt), enterprise storage and networking, GitOps/ArgoCD, root cause analysis, hardware integration
Preferred skills
Red Hat Advanced Cluster Management (ACM), CKA/RHCSA/EX280 certifications, secure government environment support, telecom technologies (CNFs, VNFs, LTE, 5G)
Technologies
Red Hat OpenShift, Kubernetes, KubeVirt, ArgoCD, GitOps, RHEL, Linux
Responsibilities
Manage cluster operations including upgrades, patching, lifecycle management, and performance monitoring; Troubleshoot and support enterprise infrastructure including Linux servers, storage, and networking; Deploy and support solutions leveraging GitOps and ArgoCD; Assist with datacenter deployments and hardware integration; Perform root cause analysis and coordinate issue resolution; Maintain system reliability, security compliance, and documentation; Act as a trusted advisor providing technical guidance to customers.
Seniority
Senior, hands-on IC