Billing Appeals Manager
Core
Lead a team of 10-12 specialists to manage the end-to-end appeals process for insurance carrier and non-insurance invoice reductions, rejections, and audit deductions to maximize revenue recovery.
Role type
Senior IC Billing Appeals Manager
Builds
Revenue recovery from audited, reduced, and rejected invoices for law firm clients
Domain
Legal industry / Legal finance and billing operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People leadership, appeals management, legal billing expertise, invoice auditing, revenue cycle operations, performance management, process improvement, stakeholder management, data analysis
Preferred skills
Experience with Aderant, BillBlast, Intapp Time, advanced Microsoft Excel
Technologies
Aderant, BillBlast, Intapp Time, Microsoft Excel, Microsoft Office Suite
Responsibilities
Lead, mentor, and manage a team of 10-12 Billing Appeals Specialists; oversee the end-to-end appeals process for invoice reductions and rejections; analyze appeal outcomes and audit trends to identify root causes; develop and implement training programs and process improvements; serve as the primary escalation point for attorneys and clients regarding appeals; produce and analyze departmental reports on recovery metrics and team productivity.
Seniority
Senior, hands-on IC with team leadership
