Federal Field Service Manager - Maryland, VA or D. C.
Core
Provide technical oversight and strategic direction for a team of Field Engineers to ensure the architectural maintenance and operational integrity of mission-critical backhaul infrastructures for federal, state, and local government agencies.
Role type
Senior IC Federal Field Service Manager
Builds
Mission-critical digital mobile communication systems (ASTRO 25, WAVE VOIP) for Government & Public Safety Communications customers
Domain
Public Safety Communications / Government IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Network architecture and design, Diagnostic evaluation of active network infrastructures, Routing protocols (BGP, OSPF, ISIS), MPLS solutions, LAN switching protocols, Hardware configuration (Juniper, Nokia, HP), Transport media (Metro Ethernet, Frame-Relay, SONET), Physical layer technologies (fiber, copper, microwave), ASTRO 25 system architectures, Microsoft Office Suite, Visio, Google Workspace, Command line and GUI interfaces
Preferred skills
JNCIA certification, NRS I certification, Network Management Applications, MSI internal processes, OTAR/OTAP, MoM, CAC-PIV cyber security technologies
Responsibilities
Manage strategic planning for event builds, Collaborate to define strategy and establish implementation methodologies, Assist in architecture design and lifecycle management of backhaul networks, Continue documentation standards including network diagrams, Evaluate third-party vendor hardware and oversee subcontractors, Manage team resources and personnel assignments, Conduct network topology assessments and advanced diagnostic troubleshooting
Seniority
Senior, hands-on IC with team leadership
