Network Operations Subject Matter Expert
Core
Level 3 Network Operations Subject Matter Expert providing advanced troubleshooting, architectural advice, and mentorship for a Government of Canada Crown corporation's global network infrastructure.
Role type
Senior IC Network Operations Engineer (Cisco/SD-WAN)
Builds
Resilient global network connectivity (SD-WAN, hybrid IPSec/SSL/MPLS), automated compliance, and incident resolution for government clients.
Domain
Government IT / Network Infrastructure / Cloud-Network Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Cisco routing and switching (BGP, IS-IS, VRF, Ether-Channel), SD-WAN implementation, Ansible/Python automation, packet capture analysis, RCA leadership, cloud/network architecture evaluation
Preferred skills
CCIE certification, SASE/SD-Access/WLAN administration, DDI concepts, DR testing coordination
Technologies
Cisco, Ansible, Python, SD-WAN, IPSec, SSL, MPLS, ExpressRoute, Direct Connect, BGP, IS-IS, VRF, SASE, SD-Access, WLAN
Responsibilities
Lead P1/P2 network incidents and drive Root Cause Analysis; Implement SD-WAN and hybrid connectivity solutions; Automate configuration and compliance checks; Mentor junior staff and advise on complex architectural issues; Define monitoring KPIs and maintain topology diagrams; Collaborate with Cloud/Security teams on service onboarding.
Seniority
Senior, hands-on IC