Financial Capability Worker
Core
Support individuals and families experiencing financial hardship through practical coaching, education, and personalized case planning to build financial capability and resilience.
Role type
Community-facing financial capability worker
Builds
Personalized support plans and financial literacy education for community members
Domain
Social services / Financial inclusion
Deliverable
client delivery
Required skills
Financial literacy education, case management, needs assessment, financial coaching, community engagement, program facilitation, record keeping
Preferred skills
Experience in community services, understanding of financial hardship impacts, digital administration skills
Responsibilities
Build trusted relationships with community members, assess individual needs and develop support plans, provide practical coaching on money management, deliver financial literacy education to individuals and groups, connect members with external support services, monitor and review progress, maintain accurate records
Seniority
Entry to Mid-level, part-time (0.6 FTE)