Team Leader - Homelessness Support Services
Core
Lead a team of Homelessness Case Managers to deliver client-centred support, accommodation, and case management services to adults and families experiencing homelessness.
Role type
Senior IC team leader in homelessness support services
Builds
Integrated support responses for people experiencing homelessness to achieve sustainable housing and wellbeing outcomes
Domain
Social services / Homelessness support
Deliverable
client delivery
Required skills
Team leadership and coaching, Case management, Stakeholder relationship building, Operational performance monitoring, Risk management, Compliance with funding obligations
Preferred skills
Tertiary qualification in social work or related field, Experience in homelessness/housing sector, Knowledge of relevant legislation
Technologies
None stated
Responsibilities
Lead and coach a team of Homelessness Case Managers, Oversee service delivery and performance targets, Build relationships with local stakeholders and community networks, Drive continuous improvement through reporting and quality assurance, Monitor operational performance and resource allocation