Financial Counsellor
Core
Provide holistic financial counselling and advocacy to individuals and families facing complex financial hardship to build long-term financial resilience.
Role type
Financial Counsellor
Builds
Tailored action plans and financial capability initiatives for clients in crisis
Domain
Social services / Financial inclusion
Deliverable
client delivery
Required skills
Financial counselling, advocacy, case management, financial literacy education, relationship building
Preferred skills
Accreditation with a Victorian-recognised financial counselling association, experience in social services
Technologies
None stated
Responsibilities
Support individuals and families experiencing financial hardship through compassionate, person-centred financial counselling and support; Build trusted relationships that encourage confidence, self-determination, and positive long-term outcomes; Develop tailored action plans that help clients address financial challenges and achieve their personal goals; Advocate for clients and connect them with the services, resources, and supports they need to thrive; Drive meaningful outcomes by monitoring progress, reviewing support plans, and celebrating client successes; Strengthen community financial wellbeing through financial literacy education and capability-building initiatives