Concession Manager - Tommy Hilfiger & Calvin Klein (Fenwick - Kingston)
Core
Lead the Fenwick Kingston retail concession for Tommy Hilfiger and Calvin Klein, driving sales performance, operational standards, and team development.
Role type
Senior retail store manager (concession)
Builds
In-store sales, customer experiences, and brand standards for Tommy Hilfiger and Calvin Klein at Fenwick Kingston.
Domain
Fashion retail / Luxury lifestyle apparel
Deliverable
product features
Required skills
Retail operations management, budgeting and financial control, sales performance analysis, team leadership and hiring, visual merchandising execution, conflict resolution, staff training and coaching
Preferred skills
Brand ambassadorship, adaptability to retail evolution, energetic presence on the sales floor
Technologies
POS systems, sales reporting tools, payroll systems
Responsibilities
Partner with Area Manager to achieve sales and wage budgets; manage store opening/closing and daily sales floor operations; execute visual merchandising directives; analyze store reports to create action plans; lead staff meetings and manage recruitment/training; ensure compliance with store audits and mystery shop standards.
Seniority
Senior, hands-on IC