International Field Service Representative Silvus - UAE
Core
International Field Service Representative providing pre-sales and post-sales technical support, system planning, customer training, and troubleshooting for advanced Mobile Ad-hoc Network (MANET) radios and mesh networking solutions.
Role type
International Field Service Representative (IFSR)
Builds
Mission-critical MANET radio and mesh networking solutions for defense, law enforcement, and event security applications.
Domain
Defense & Security / Wireless Communications / Networking
Deliverable
client delivery
Required skills
Field service representation, tactical communications support (data networks and radios), TCP/IP protocol and networking proficiency, system planning, customer training, field troubleshooting, failure analysis, C/C++ programming, Linux familiarity, radio frequency instrumentation (signal generators, spectrum analyzers), IP radio/modem operation.
Preferred skills
Military background, wireless communication systems knowledge, radio frequency signal propagation expertise, digital communication technologies.
Technologies
MANET, MIMO waveform, TCP/IP, Linux, C/C++, signal generators, spectrum analyzers, IP radios/modems
Responsibilities
Conduct technical demonstrations and equipment evaluations; visit customer sites for support and training; troubleshoot field failures and abnormalities; collect and analyze field data to provide feedback to development teams; assist design engineers in reproducing and resolving problems.
Seniority
Experienced, hands-on IC
