International Field Service Representative Silvus - UAE
Core
Provide pre-sales and post-sales technical support, system planning, customer training, and troubleshooting for advanced Mobile Ad-hoc Network (MANET) radios and mesh networking solutions.
Role type
International Field Service Representative (IFSR)
Builds
Mission-critical communications for defense, law enforcement, and event security applications
Domain
Defense and tactical communications
Required skills
Field service representation, tactical communications support, TCP/IP protocol knowledge, system planning, customer training, troubleshooting, field failure analysis
Preferred skills
Radio frequency instrument operation, IP radio/modem testing, wireless communication systems knowledge, C/C++ programming, Linux familiarity, military background
Technologies
MANET radios, MIMO waveform, TCP/IP, C/C++, Linux
Responsibilities
Conduct product demonstrations and equipment evaluations, visit customer sites for technical support and training, troubleshoot field failures, collect and analyze field data for development feedback, travel up to 75% of the time to customer locations
Seniority
Experienced