Spare Parts Specialist
Core
Customer-facing specialist providing quotations, order acknowledgements, and technical support for spare parts and consumables in the pulp and paper industry.
Role type
Inside sales specialist (spare parts)
Builds
Quotations and order acknowledgements for performance parts and consumables
Domain
Pulp and paper industry
Deliverable
product features
Required skills
Mechanical engineering knowledge, ability to read mechanical drawings, bilingual communication (French/English), customer service, sales support
Preferred skills
Pulp & paper industry experience, knowledge of papermaking process/products
Technologies
Valmet documentation systems
Responsibilities
Receive customer inquiries for spare parts and consumables, identify specific parts using documentation systems, provide technical applications and quotations, provide technical support to coordinators and sales personnel
Seniority
Individual Contributor