Case Manager - Homeless Outreach Program
Core
Provide holistic, strengths-based case management to individuals experiencing homelessness, helping them access housing, navigate support services, and achieve sustainable outcomes.
Role type
Case Manager (Homeless Outreach)
Builds
Pathways to stable housing, wellbeing, and independence for people experiencing homelessness
Domain
Social Services / Homelessness Support
Deliverable
client delivery
Required skills
case management, outreach engagement, housing pathway navigation, trauma-informed practice, stakeholder collaboration, advocacy, client assessment and planning
Preferred skills
experience with vulnerable and diverse communities, culturally safe practice, use of client management systems
Technologies
client management and case recording systems
Responsibilities
Conduct assessments, support planning, and case closure; engage with people sleeping rough or at risk of homelessness; build trusting relationships; advocate for clients to access housing, health, and financial services; coordinate support pathways with external agencies
Seniority
Mid-level, hands-on IC