THQ Concierge
Core
Managing reception and foyer operations at The Salvation Army's Territorial Headquarters, providing visitor support, and delivering administrative and security services.
Role type
Front desk and building administration concierge
Builds
Welcoming and secure environment for visitors and staff
Domain
Non-profit charity / Facility management
Deliverable
Dashboards & analysis (inventory reporting) | Physical/clinical work (security/emergency response)
Required skills
Reception and customer service experience, Microsoft Office proficiency, access control technology usage, security procedure maintenance, emergency response participation, key administration
Preferred skills
Ability to support diverse visitors compassionately, physical capability for security duties
Responsibilities
Provide professional front desk and building administration support; Assist visitors with enquiries and connect them to welfare or pastoral services; Support Property & Facilities Team with administrative tasks and access card management; Coordinate mail, stock ordering, inventory records, and end-of-month reporting; Manage pool and staff vehicle key administration; Maintain building security and participate in emergency response activities as a Warden Team member