Manager, Retail Systems
Core
Managing the delivery and day-to-day operations of the Canadian Retail Systems team, supporting POS, payment, and loyalty solutions for 17,000+ stores.
Role type
Manager, Retail Systems Engineering
Builds
Retail Systems projects including Store POS, Payment terminals, Loyalty, Security, and Systems Integration solutions
Domain
Retail technology / Point of Sale systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Systems and software quality assurance, Project management, Budget tracking, Hardware/software installation and configuration, Vendor partner collaboration, System integration compliance, Asset inventory management
Preferred skills
POS systems knowledge, Financial process support
Technologies
POS systems, Payment terminals, Loyalty platforms, Security systems
Responsibilities
Support delivery of Retail Systems projects and services, Lead onsite team operations in Canada, Assist in operational and capital budget tracking, Analyze system effectiveness and recommend optimization strategies, Coordinate installation and deployment of new hardware and software, Collaborate with external vendors and business stakeholders on QA and deployments, Maintain inventory of Retail Systems assets and contracts
Seniority
Manager, hands-on IC with team leadership