Director, Store Workforce Management - PVH
Core
Leads labor investment strategy and execution across a large-scale North America retail fleet to enable sales conversion, service excellence, and store profitability.
Role type
Director, Store Workforce Management
Builds
Labor forecasting models, scheduling strategies, and payroll optimization frameworks for a multi-brand retail fleet.
Domain
Retail operations, workforce analytics, financial planning
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Workforce management strategy, labor forecasting, financial modeling, data-driven decision-making, cross-functional stakeholder influence, team leadership (3 direct reports), system testing and optimization
Preferred skills
Experience in scaled multi-unit consumer environments (250+ locations), workforce management system ownership, analytics in retail/QSR/omnichannel
Technologies
WFM tools, forecasting systems, payroll systems, IT collaboration platforms
Responsibilities
Lead workforce management strategy across the North America retail fleet, establish labor frameworks balancing sales and profitability, own end-to-end labor forecasting and payroll planning, develop driver-based labor models linking demand to staffing, partner with Finance to evaluate labor investment trade-offs, lead test-and-learn initiatives for labor models and scheduling processes
Seniority
Director, strategic leadership with hands-on execution
