Technical Services Specialist
Core
Provide technical support, corrective maintenance, repair, and servicing of Stryker medical devices at customer sites and the Istanbul office.
Role type
Field service technician (medical devices)
Builds
Stryker medical devices used in hospitals and clinics
Domain
Medical technology / Healthcare
Required skills
fault detection, troubleshooting, repair, corrective maintenance, preventive maintenance, calibration, equipment testing, report writing, inventory management, customer support
Preferred skills
medical device experience, troubleshooting/repair/maintenance/installation/calibration of technical equipment, knowledge of electrical/electronic/mechanical/biomedical systems
Technologies
Stryker medical devices
Responsibilities
Perform fault detection, troubleshooting, repair, and corrective maintenance of Stryker products at customer sites and the Istanbul office; Test and verify equipment following repairs and complete accurate service and test reports; Perform upgrades, preventive maintenance, and calibrations on Stryker devices as required; Support the installation, commissioning, and servicing of equipment at hospitals and clinics; Provide technical support to customers, service partners, and internal teams to resolve product issues; Maintain accurate service, repair, and equipment records in the relevant systems; Monitor spare parts requirements and communicate critical inventory needs to the relevant team; Handle customer feedback and complaints in line with Stryker's quality and service procedures.
Seniority
Entry-level (0–2 years experience)