Manager, EDT Data Operations
Core
Lead day-to-day operational coordination for data operations processes, services, and governance routines.
Role type
Manager, Data Operations
Builds
Operational processes, service management practices, performance measurement frameworks, and operational readiness for new data capabilities.
Domain
Data Operations / Enterprise Governance
Deliverable
dashboards & analysis
Required skills
Operational coordination, KPI development, process improvement, service management, cross-functional partnership, operational readiness planning, SOP maintenance, risk analysis, team coaching
Preferred skills
Lean, Six Sigma, ITIL, Agile, service management training, experience guiding analysts
Technologies
None stated
Responsibilities
Lead operational coordination for data processes and governance; Develop and maintain operational KPIs and performance reports; Coordinate continuous improvement and automation; Partner with Delivery, Product, Analytics, and Governance teams; Facilitate service reviews and escalations; Support operational readiness for new data capabilities; Coach analysts on data operations practices
Seniority
Manager, hands-on leadership
