Senior Manager, EDT Data Operations
Core
Lead operational governance, execution, and continuous improvement across the Data organization to ensure consistency, transparency, and accountability.
Role type
Senior Manager, Data Operations
Builds
Operational processes, performance measurement frameworks, and executive dashboards for the Data organization
Domain
Data Operations / Enterprise Service Management
Deliverable
dashboards & analysis
Required skills
Operational governance, process optimization, KPI development, executive reporting, cross-functional coordination, team leadership, risk management, compliance, standardization
Preferred skills
Lean, Six Sigma, ITIL, Agile, service management, process improvement
Technologies
None explicitly stated
Responsibilities
Lead operational governance and execution activities; Establish and manage operational processes and service management practices; Develop and monitor operational KPIs and business outcome measures; Drive continuous improvement initiatives; Partner with Delivery, Product, Analytics, and business teams; Oversee operational reporting and executive dashboards; Facilitate issue management and escalation processes; Establish operational readiness for new capabilities; Ensure compliance with governance and security requirements; Develop and mentor operational leaders
Seniority
Senior, hands-on IC with leadership responsibilities
