Field Service Technician (Neptune) - Milwaukee, WI
Core
Field-based technician providing maintenance, repair, and installation support for bio-medical equipment in hospital settings.
Role type
Field Service Technician (Bio-medical equipment)
Builds
Maintains operational status of medical devices for hospital customers
Domain
Healthcare / Bio-medical equipment maintenance
Deliverable
physical/clinical work
Required skills
Bio-medical equipment maintenance, repair, and installation; Troubleshooting complex technical issues; Interpreting service bulletins and technical manuals; Documenting service results and procedures; Operating in bio-hazardous environments with PPE; Physical exertion (lifting up to 75lbs, standing/walking extended periods)
Preferred skills
3+ years technical service experience; University or formal technical training; Proficiency in Microsoft Office
Technologies
Microsoft Office Applications
Responsibilities
Travel between hospitals to address service requests; Troubleshoot and resolve product issues; Maintain accurate quality records and documentation; Adhere to patient confidentiality policies (HIPAA)
Seniority
Mid-level, hands-on IC