IT Virtual Desktop Infrastructure Engineer
Core
Support enterprise endpoint and cloud-hosted Virtual Desktop Infrastructure (VDI) platforms, ensuring consistent, secure, and high-performing digital experiences for users in a regulated legal services environment.
Role type
Mid-level IC IT Virtual Desktop Infrastructure Engineer
Builds
Standardized endpoint and VDI configurations, cloud-hosted VDI images, and application delivery pipelines
Domain
Legal services / Enterprise IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows and macOS endpoint support, VDI operations, image management, application packaging and deployment, automated delivery methods, PowerShell scripting, security configuration baselines, change and release management processes, troubleshooting, documentation
Preferred skills
Azure Virtual Desktop (AVD), Microsoft Azure, Intune, Entra ID, Nerdio Manager for Enterprise, macOS managed enterprise support, regulated industry experience, ITIL concepts
Technologies
Windows, macOS, Azure Virtual Desktop, Microsoft Azure, Intune, Entra ID, Nerdio Manager, PowerShell, ITSM platforms
Responsibilities
Provision, configure, patch, and manage lifecycle updates for endpoint and VDI platforms; validate standardized VDI images and configurations; package, test, and deploy applications; perform patch cycles for OS and third-party apps; enforce policy-based configuration controls; conduct QA validation and post-deployment checks; troubleshoot endpoint and VDI issues; generate reports on deployment status and VDI health; maintain technical documentation and runbooks
Seniority
Mid-level, hands-on IC