Dedicated Engineer
Core
Dedicated technical partner delivering specialized solutions and resolving complex software challenges for 1-2 key clients in global infrastructure.
Role type
Senior dedicated engineer (technical support & product enhancement)
Builds
Custom product enhancements, configurations, data conversions, and technical reports for dedicated client accounts
Domain
Construction & Infrastructure Technology (Asset Lifecycle Management)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Oracle SQL, Jasper Reports, Git/Bitbucket, Jira Service Desk, API troubleshooting, business intelligence
Preferred skills
ERP/CRM workflows, modern web services development
Responsibilities
Analyze and resolve complex technical support cases; Architect and implement software enhancements and data conversions; Design custom technical reports and data extractions; Collaborate with product management to translate customer feedback into software defects or enhancements
Seniority
Mid-Senior, hands-on IC
