Medical Reeptionist
Core
Welcoming patients, registering them, coordinating appointments, and managing front-desk operations in a medical office.
Role type
Front-desk patient service representative
Builds
Patient intake workflows and front-desk operations
Domain
Healthcare / Medical Office
Deliverable
product features
Required skills
Patient registration, appointment coordination, EHR/Practice Management Systems, insurance verification, cash handling, phone etiquette, medical records management
Preferred skills
High-volume service industry experience, bilingual language skills, EHR/Practice Management Systems experience
Responsibilities
Greeting and welcoming patients, organizing patient intake and appointments, entering/updating patient information in system, scanning and filing medical records, answering phone calls, processing medical insurance and verifying eligibility, handling cash and co-payments
Seniority
Entry-level, individual contributor