Collections Coordinator
Core
Oversee full-cycle accounts receivable, payment application, reconciliation, and collections for complex, high-value accounts in a law firm setting.
Role type
Senior IC collections coordinator
Builds
Cash flow and resolved billing disputes for law firm clients
Domain
Legal services / Professional services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
full-cycle accounts receivable management, account reconciliation, complex account management, aging report analysis, collection strategy execution, billing discrepancy resolution, e-billing platform navigation, sensitive data handling
Preferred skills
law firm collections experience, Aderant platform proficiency, e-billing platform experience, high-value account handling
Technologies
Aderant, e-billing platforms, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
Responsibilities
Manage full-cycle accounts receivable and serve as primary contact for escalated collection issues; Proactively review aging reports and manage outreach to attorneys, clients, and insurance carriers; Partner with attorneys to develop and execute collection strategies; Perform account reconciliations and resolve billing/payment discrepancies; Monitor invoice status and payment activity through e-billing portals; Maintain accurate documentation of collection activity in Aderant; Monitor and respond to the accounts receivable hotline and shared inbox.
Seniority
Mid-level, hands-on IC