Collections Coordinator
Core
Oversee full-cycle accounts receivable, payment application, reconciliation, and collections for complex, high-value accounts while maintaining positive attorney and client relationships.
Role type
Senior IC collections coordinator
Builds
Cash flow and payment resolution for law firm clients
Domain
Legal services / Professional services
Required skills
Full-cycle accounts receivable management, account reconciliation, complex collection strategy execution, aging report analysis, billing discrepancy resolution, e-billing platform navigation, sensitive financial data handling
Preferred skills
Law firm collections experience, Aderant platform proficiency, Microsoft Excel expertise, high-value account management
Technologies
Aderant, Microsoft Office (Excel, Word, Outlook, Teams), e-billing portals
Responsibilities
Manage full-cycle accounts receivable and serve as primary contact for escalated collection issues; Proactively review aging reports and manage outreach to attorneys, clients, and insurance carriers; Partner with attorneys to develop collection strategies and expedite payment resolution; Perform account reconciliations and resolve billing/payment discrepancies; Monitor invoice status and payment activity through e-billing portals; Maintain accurate documentation of collection activity in Aderant; Monitor and respond to accounts receivable hotline and shared inbox.
Seniority
Mid-level, hands-on IC