FNB Community Advisor DHA
Core
Deliver exceptional customer experiences by proactively understanding needs, providing tailored financial solutions, and directing customers to suitable service channels including eChannels and self-service.
Role type
Customer Advisor (Financial Services)
Builds
Customer relationships and sales results through contextual financial solutions
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer relationship management, sales execution, process compliance, digital channel guidance, data analysis, regulatory adherence
Preferred skills
Persuasive selling, problem-solving, organizational planning, results-driven attitude
Responsibilities
Build and maintain strong client relationships, educate customers on banking platforms, analyze customer data to recommend solutions, achieve sales targets, ensure compliance with business guidelines, maximize channel optimization opportunities
Seniority
Junior to Mid-level, hands-on IC