Lead Customer Service Engineer
Core
Deploy major consulting projects, deliver product training and live demonstrations, and support customer-funded professional services for MSC software in the aerospace and defense sectors.
Role type
Lead Customer Service Engineer (Pre-Sales & Professional Services)
Builds
Sophisticated engineering solutions, technical knowledge content (articles, videos), and enhanced FEM workflows using AI/ML.
Domain
Aerospace and defense industry, Structural analysis, FEA simulations
Deliverable
client delivery | product features
Required skills
MSC Software products (Nastran, Patran), Structural analysis (Static, dynamic, Multi-body, Non-linear, Aeroelasticity), FEA simulations, Python or scripting, AI and machine learning techniques for FEM workflows
Preferred skills
MARC, ADAMS, Multibody dynamics
Technologies
MSC Nastran, MSC Patran, Python, MARC, ADAMS
Responsibilities
Deploy major consulting projects at key customers, Deliver product training and live demonstrations, Support customer-funded professional services projects, Create technical knowledge content, Collaborate with internal sales, services, and R&D teams
Seniority
Senior, hands-on IC