Account Relationship Manager
Core
Own relationships with wine and spirits retailers using WinePOS/WineCommerce software, driving expansion sales of hardware and software features.
Role type
Account Relationship Manager (B2B SaaS)
Builds
WinePOS and WineCommerce software suites, POS hardware, and e-commerce features for retail beverage alcohol stores
Domain
Retail technology / Point of Sale (POS) / Wine and Spirits industry
Deliverable
product features
Required skills
Account management, inside sales, customer success, negotiation, presentation, CRM management, lead generation, product demonstration
Preferred skills
POS/e-commerce sales experience, wine/spirits industry knowledge, structured sales methodology training (Sandler, SPIN, MEDDPICC, Challenger)
Responsibilities
Maintain and grow existing customer accounts, identify upsell opportunities for hardware and software, run product demos, generate new leads for outside sales, update CRM data, hand off accounts to implementation team
Seniority
Individual Contributor, mid-level sales role