Principal IT Applications Analyst - Lab Systems
Core
Principal technical liaison ensuring business-critical lab applications are stable, supported, and continuously improving.
Role type
Principal IT Applications Analyst (Tier 3 Support & Integration)
Builds
Stable, supported, and continuously improving business-critical applications for lab-based stakeholders
Domain
Life Sciences / Laboratory Information Management Systems (LIMS)
Required skills
Tier 3 application support, root cause analysis, system integrations, network troubleshooting, change management, SQL, Python/PowerShell scripting, audit support, runbook maintenance
Preferred skills
GxP or 21 CFR Part 11 regulated environment experience, network diagnostic tooling (Wireshark, packet captures), CI/CD practices
Technologies
TCP/IP, DNS, TLS/certificates, firewalls, Wireshark, Python, PowerShell, SQL
Responsibilities
Deliver Tier 3 application support including root cause analysis and implementation of permanent corrective actions; diagnose network-related issues affecting application performance; configure, test, and promote changes through controlled environments; support system integrations including diagnosis of data flow and interface failures; develop and execute test documentation; mentor junior analysts and maintain operational runbooks
Seniority
Principal, hands-on IC with mentorship responsibilities