Collaboration (UC) Engineer – Teams Rooms
Core
Design, deploy, and operate enterprise video collaboration solutions for conference rooms, executive spaces, and hybrid work environments, focusing on Microsoft Teams Rooms (MTR) with support for Zoom and Webex.
Role type
Collaboration (UC) Engineer – Teams Rooms
Builds
Reliable, high-quality global meeting experiences across distributed enterprise environments.
Domain
Enterprise IT / Unified Communications / Audio-Video Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft Teams Rooms (MTR) deployment and configuration, Poly/Logitech AV hardware management, audio/video and networking fundamentals (QoS, latency, jitter), conference room lifecycle ownership, multi-site deployment experience, end-to-end troubleshooting
Preferred skills
Large-scale Teams Rooms management, monitoring and analytics platforms, ITIL-based operations, global enterprise environment experience, vendor management
Technologies
Microsoft Teams Rooms, Zoom, Webex, Poly (Polycom), Logitech
Responsibilities
Configure and manage room systems and resource accounts, design and deploy conferencing solutions, troubleshoot room/device/platform issues, partner with network and identity teams for QoS and secure access, create runbooks and deployment standards
Seniority
Mid-level, hands-on IC
