Customer Support Clerk
Core
Monitor and process customer orders to ensure on-time delivery and meet sales targets for engine component Maintenance, Repair, and Overhaul (MRO) operations.
Role type
Customer Support Clerk (Order Processing)
Builds
Order status tracking, shipment and billing documentation, and customer inquiry responses for MRO services.
Domain
Aerospace / Manufacturing (MRO)
Required skills
Order tracking, document generation, customer inquiry handling, Microsoft Office proficiency, English reading comprehension
Responsibilities
Track customer order status to ensure timely completion, coordinate with production control on order delays, generate shipment and billing documents, assist in replying to customer inquiries, participate in EHS activities