Digital Solutions Specialist
Core
Field-based professional responsible for accelerating the adoption and effective utilization of digital orthodontic products and workflows by implementing solutions and training practice teams.
Role type
Customer Implementation Specialist (Digital Orthodontics)
Builds
Successful implementation of digital orthodontic solutions in dental practices
Domain
Healthcare / Digital Orthodontics
Required skills
Customer implementation, practice readiness assessment, training delivery, workflow optimization, cross-functional collaboration, project management, technical communication, data analysis, CRM management, travel management
Preferred skills
Orthodontics or dentistry background, clinical training experience, medical device industry experience
Technologies
Microso
Responsibilities
Conduct practice-readiness assessments, develop implementation plans, deliver product and workflow training, support initial case submissions, resolve early adoption barriers, coordinate handoffs to long-term support, gather customer feedback, manage territory and travel
Seniority
Mid-level, hands-on IC