Regional Technical Service Manager
Core
Lead regional service operations for Flygt submersible pumps, managing customer-owned repairs, field services, start-ups, and preventive maintenance.
Role type
Senior Regional Technical Service Manager
Builds
Reliable submersible pump service and repair solutions for end-users
Domain
Water technology / Industrial pumps
Required skills
Submersible pump experience, Team leadership (5+ years), Service operations management, Equipment repair management, Lean principles, Cross-functional collaboration
Preferred skills
Green Belt certification, Pumping systems knowledge, Equipment rental experience, Construction industry familiarity
Technologies
Microsoft Office, Computer applications
Responsibilities
Lead service efforts regionally with focus on customer satisfaction, Guide OEM service facilities, Review and manage service metrics, Provide supervision and training to personnel, Interface with end-users for service problems and start-ups, Manage equipment repairs for the region, Assist with scheduling resources for large projects, Streamline operational processes using LEAN principles
Seniority
Senior, hands-on IC with management responsibilities